At home and online supports

[Leo Nguyen]

Alright folks. For those who are not too savvy with the PC (as Tooty would call it Computoid), MAC, smartphones, etc., let us here in the group know.

If your system happens to go into a meltdown stage, or in the process of getting hammered by malwares, spywares, adwares, or just plain viruses, we can help from remote as well. Microsoft is the first line of defense if you've purchased a recent version of Windows. Same with MAC. But, once a certain amount of years transpired, they will no longer support you. You're pretty much on your own. This is where the geeks and nerds of BBG come into play to help you out.

If you don't fear the remote desktop access (allowing us to see what you see on your monitor with a help of the software) by us geeks, normally used by Microsoft anyway, we can quickly diagnose and find the remedies. The free software we're using is TeamViewer 9. Since we're not using it commercially, and as a friend-to-friend, family-to-family support, we're in compliance with the company's "Free" policies.

If I can't resolve it by mere emails and support postings, I'll provide you my contact hotline so we can talk a bit longer. Since I'm on the left coast (west coast), and if you're happen to be on the east coast, we'll coordinate a time window.

Know that BBG is here for you, providing you information, and supports, to the best of our abilities when you need it.

Leo

[Leo Nguyen]

Did you manage to do a full format and recovery or performed the bare minimum as you use the maleware dectectors-removers method? It appears the drivers or hardware stabilized out. Let me know what you did so we can track the underlying issues.

[Allen Morgan]

I haven't done a full format/recovery yet.  I need to get something to back all my files up onto.  Unfortunately, the funds aren't there "at this time".  Hopefully, next week, is a different story.

What I did with my browser has made my browser run smoother, but we still have the underlying issue of the wifi dropping off.

[Allen Morgan]

Well, poke a fork in it.  Looks like it's dead.  We were offline for a couple weeks.  I wasn't using it.  However, several days ago, we had a power surge.  The computer won't do squat.  Press the power button, and NOTHING happens.  If I get the money, I might try to get another power supply and see if it will start up again.

[Leo Nguyen]

Youch. Looks like the power supply bites the bucket. PSU is really cheap now a days.